Our returns policy

Products sold in blacksteelsupplies.com they are subject to the General returns policy, except for electronic material that is subject to the special conditions of return for electronic Material as shown below:General returns policy-It is permitted the return of the product until 10 days after the date of the invoice-It must be returned with the original packaging and undamaged

-The amount is credited not until we recepcionemos the returned goods and confirm its good condition

-In the event that a client refuses to pick up a shipment of an order that he has done to us, a return of €15 costs originate. This amount will be charged on the customer's account, and they will be charged in the next purchase you make. In the event that these return costs are not paid, the company will not be allowed to sell this customer. The company always contact the customer to try to solve any problems that could arise at the time of the deal and try to prevent the return.

Special conditions of return for electronic Material: machines, power supplies, pedals... etc.

-It is permitted the return of the product up to 7 days after the date of invoice

-Back in its original packaging and in perfect condition, both the container and its contents

-Warranty is 1 year from the date of purchase

-Depending on the brand of items the factory will offer the warranty. The labor necessary to repair or transport costs is not included in warranty.

If you want to make a return or would like more information please contact us at email info@blacksteelsupplies.com

or phone:

(0034) 965 390 291